Beyond Compliance

Our Commitment to Consistent Quality

At Geon® and Foster, LLC, quality is the foundation of everything we do. Our commitment extends beyond compliance; it is a promise of consistent, reliable performance built on decades of total polymer expertise.

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Geon Quality: Defect-Free Materials Delivered Consistently and on Time

Our Quality Commitment is simple: defect-free materials that are delivered consistently and on time to our customers. It’s not just a policy; it’s our practice. Our dedication to continuous improvement and operational excellence drives every action and all of our decision-making. The goal is to earn the right for Geon to be the preferred provider of specialized materials, services and solutions to customers around the globe. At Geon, we listen. We do it right. And we deliver.

Download Quality Standard Response Document Read Our Quality Policy

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Foster Quality: Life-Critical Compliance and Precision

Foster, our medical division, is committed to customer success by providing innovative technology and manufacturing solutions that meet or exceed expectations and regulatory requirements, delivering products and services of superior quality. We fulfill this commitment by maintaining our quality leadership position in the design and manufacture of critical polymers, compounds, and melt-extruded products and by providing customers with defect-free, cost-effective, and highly engineered materials in a timely manner. Our commitment is further strengthened by ensuring the continuous, proactive improvement of products and processes, supported by leadership that promotes, recognizes, and rewards excellence in quality.

Download our Quality & Environment Policy

Foster cGMP and Medical Device Compliance

Current Good Manufacturing Practices (cGMPs) are the quality systems set by the U.S. Food and Drug Administration (FDA) to ensure the proper design, monitoring, and control of manufacturing processes and facilities. Adherence to cGMPs is crucial for assuring the identity, strength, quality, and purity of regulated products by requiring controls over manufacturing operations, including strong quality management systems and reliable testing. The requirements are flexible, allowing manufacturers to use scientifically sound approaches to achieve higher quality through continual improvement. Foster, is specifically committed to manufacturing and delivering the highest quality products in accordance with these industry regulations.

Dedicated Technical Support

Our commitment to quality extends directly to our customers through dedicated technical and regulatory support. Geon provides comprehensive, full-service compounding solutions with Strategic Manufacturing Services and Contract Solutions to tackle your toughest challenges or capitalize on your biggest opportunities. Foster, offers highly specialized guidance through its Application Development Engineers (ADEs) for services including material recommendation, process troubleshooting, and formulation development. Together, our experts support every project phase while ensuring you navigate complex quality and compliance requirements.

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Quality Management System

Our customer-focused Quality Management System ensures business continuity, continuous improvement, quality supply, and defect-free materials across the entire Geon enterprise, including our Foster medical division. This systematic approach is driven by key metrics and includes an embedded risk management process across all plants, integrated Corrective and Preventive Action (CAPA) procedures, and contingency plans. Our system is continually validated and audited annually by a third party to ensure we maintain the operational excellence required for your most critical applications.

IATF 16949, ISO 9001, ISO 13485, ISO 14001, RCMS certifications

View Our ISO Certifications

Continuous Improvement Program

By applying continuous improvement methodologies our customers benefit from innovative processes, lower costs, cohesive operating procedures, and greater satisfaction.

Geon’s commitment is driven by a culture certified in Lean Six Sigma (LSS) practices. Over 80 percent of Geon employees are LSS trained — including several LSS Black Belts — with many serving as project leaders, ensuring operational excellence across the organization.

Foster utilizes continuous improvement methodologies crucial for maintaining the standards needed for cGMP and ISO 13485 compliance, ensuring unparalleled precision and reliability in medical device manufacturing.

Commitment to Safety

Geon and Foster uphold rigorous global safety standards across their portfolio. This commitment includes adherence to Current Good Manufacturing Practices (cGMP) to ensure the safety of regulated products, and our comprehensive pledge to environmental, health, and safety excellence as an American Chemistry Council Manufacturer Member Committed to Responsible Care™. We maintain management system certifications, including multiple ISO standards, to validate our operational safety and quality.

View Our Safety Guidelines